| | Hello there. Friday's HubSpot news is mostly about things quietly not working. Marketing email stats lagged for North American accounts on Thursday afternoon, one team's Google Ads conversions have read zero since August, and an admin found a way to archive a property that a live workflow still uses. In today’s newsletter, we’ll get into: - Marketing email statistics were delayed for all North American customers for about two and a half hours on Thursday; HubSpot says it is resolved.
- A team importing HubSpot lifecycle stages into Google Ads still sees zero conversions, and a community expert lists the diagnostics and limits to check.
- An idea post warns that a property used to pick the sender in a sequence workflow action does not show in its usage list and can still be archived.
| |
|
| | 🎯 Google Ads conversions stuck at zero despite clean imports. One team says Google Ads Data Manager keeps importing HubSpot lifecycle changes to Lead and Customer, yet both conversion actions have recorded zero since early August. A community expert replied that 0 errors only means rows were accepted, not matched. Check the action's Diagnostics, note the 63-day limit under enhanced conversions for leads, and confirm the GCLID belongs to the account that owns the action. | |
|
| | 📉 Marketing email stats lagged for North America. HubSpot's status page reports that marketing email statistics were delayed for all customers in North America between 2:45 PM and 5:15 PM UTC+1 on Thursday, Oct 8. The cause was a delay in its event system, and the incident is marked resolved. If a send report looked oddly flat during that window, give it another look before drawing conclusions. 🔌 A Salesforce sync kept running after a downgrade to Free. A former Enterprise customer says that after moving to the free plan, the Salesforce integration still creates new HubSpot records every day, even though they expected it to disconnect. Without a paid plan they cannot reach support. One reply suggests uninstalling it under Settings, Integrations, Connected Apps, Salesforce, Actions, or taking a one-month Starter seat or trial to get help. 📚 Agree on property meanings before adding validation rules. A HubSpot partner shares how a client's inconsistent CRM data finally got fixed. Locking fields down with dropdowns and required fields did not help, because people just picked the closest option. What worked was agreeing what each property meant, since two teams were using the same field for different things. They ask whether anyone keeps written property definitions and whether people read them. 📨 How do you assign replies to Twilio texts? A Reddit user says outbound texting through Twilio is easy, but managing the replies has turned into a mess. They want inbound messages from their Twilio numbers organized so each conversation is assigned to one person who replies and follows it through, and they ask whether HubSpot can handle that. If you have routed SMS into shared inboxes, the thread is open. 🎓 Some Academy certificates are not loading. A learner who passed the AEO fundamentals exam says the certificate has not loaded for days, and another reports the same with the sales management certification. HubSpot's community manager says the issue has been escalated to the Academy team and is being looked into, with updates promised in the thread. | |
|
| | ⚠️ A live sequence sender property can still be archived. An admin retiring an old owner property found it still picks the sender in an Enroll in a sequence workflow action, yet the workflow is missing from the property's usage list. There is no warning that usage tracking may be incomplete, and archiving is not blocked. Until that changes, check saved workflow settings, not just the usage list, before you archive a contact owner property. 🤖 The ChatGPT connector is stuck on read-only for one Free portal. A Super Admin on HubSpot Free says the ChatGPT connector reads data fine, but write actions like notes, tasks and contact updates stay unavailable. It shows 68 permissions waiting for re-authentication with the button disabled, even after reconnecting several times. HubSpot's community manager suggests opening the integration's Marketplace page and choosing Manage to reach the re-auth settings. 🧾 B2B teams want a better QuickBooks sync. An idea post asks HubSpot to upgrade the QuickBooks integration for B2B companies. The sync matches individual contacts to QuickBooks customers, so changing a billing contact at an organization breaks it. The poster uses child customers under a parent as a workaround, and another company says it switched the integration off and now syncs by hand. | |
|
| | 🗓️ Mini-Cohort 3.0 on AI agents opens applications. HubSpot for Developers announced Mini-Cohort 3.0, Agents in Action, part of its free Ecosystem Mentorship Program. Applications are open through Oct 20, and the cohort runs from Oct 20 to Dec 18 with a 1:1 mentor match and five events, including an Agent Builder workshop on Oct 29 and an Agent CLI workshop on Nov 12. | |
|
| | Three remote roles posted in the last two weeks, each linked to its own posting with the source named. Each posting is linked from the source named on its line, with the date it was posted. Check the details on the posting itself. | |
|
|
|
